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User Churn

Metrics refreshed

 

Churn Time:  
from 30 days ago
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Breakout
Cancellations
Unpaid
Total
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Customer Retention

Relative Absolute
Relative Absolute
Subscription Months since account creation
0 1 2 3 4 5 6 7 8 9 10 11
December 2016 12 11 92% 7 58% 6 50% 4 33% 4 33% 3 25% 3 25% 3 25% 3 25% 3 25% 3 25% 3 25%
January 2017 8 8 100% 6 75% 4 50% 3 38% 2 25% 2 25% 2 25% 2 25% 1 13% 1 13% 1 13%  
February 2017 7 7 100% 7 100% 5 71% 5 71% 5 71% 5 71% 4 57% 4 57% 4 57% 4 57%    
March 2017 11 11 100% 7 64% 6 55% 6 55% 6 55% 6 55% 6 55% 6 55% 6 55%      
April 2017 10 10 100% 6 60% 4 40% 4 40% 4 40% 4 40% 4 40% 4 40%        
May 2017 8 6 75% 4 50% 3 38% 3 38% 3 38% 2 25% 2 25%          
June 2017 9 8 89% 6 67% 5 56% 4 44% 4 44% 3 33%            
July 2017 13 11 85% 7 54% 5 38% 3 23% 3 23%              
August 2017 6 3 50% 1 17% 1 17% 1 17%                
September 2017 1 1 100% 1 100% 1 100%                  
October 2017 4 4 100% 1 25%                    
November 2017 3 3 100%                      

Plans Breakout

Other Plans

Plans

Churned Customers